Shipping policy
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Shipping Policy – Zanvero
Last Updated: June 2026
Thank you for shopping with Zanvero. We are committed to delivering your orders safely and on time.
Order Processing
- Orders are typically processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive tracking details (if available).
Delivery Time
We aim to deliver orders within:
7–12 business days from the date of shipment.
Please note that delivery times may vary depending on:
- Customer location
- Courier service availability
- Weather conditions
- Public holidays and peak shopping seasons
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping promotions may be offered on selected products or during special campaigns.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders and locations within India.
Zanvero reserves the right to limit or disable COD services in certain areas based on courier availability.
Order Tracking
Once your order is shipped, tracking information will be provided through email or SMS where available.
Please allow up to 48 hours for tracking information to become active.
Delayed Deliveries
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:
- Weather disruptions
- Courier network delays
- High order volumes
- Government restrictions or unforeseen circumstances
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Zanvero is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided during checkout.
Damaged Packages
If your package arrives damaged, please:
- Take clear photos of the package and product.
- Record an unboxing video.
- Contact us within 48 hours of delivery.
Claims submitted without an unboxing video may not be approved.
Contact Us
For shipping-related inquiries, contact us at:
Email: shopzanvero@gmail.com
Store Name: Zanvero
We aim to respond within 24–48 business hours.